ORICO Official Shop Return Policy

We are dedicated to providing high-quality storage and charging solutions. If you are not completely satisfied with your purchase, you may return the product within 30 days of delivery for a refund or exchange.

Return Process

• 1.
  Initiate Return Request

  Contact our customer support team with your order number and the reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the item in its original packaging, including all cables, manuals, and accessories that were included in the initial shipment.

• 3.
  Ship the Product

  Affix the provided return label or ship the package to our designated service center using a trackable shipping method.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, your refund will be processed to your original payment method within 5-7 business days.